FAQ
Doclod's SaaS platform frequently asked about questions.
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Q: Is this free?
A: Yes, uploading and downloading is 100% Free for all users up to 500MB. We offer premium accounts which allows for greater flexibility with uploading/downloading, & so much more.
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Q: Will my files be removed?
A: Free/non accounts files are kept for unlimited days. Premium accounts files are kept for unlimited days.
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Q: How many files can I upload?
A: You can upload as many files as you want, as long as each one adheres to the Terms of Service and the maximum file upload size.
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Q: Which files types am I allowed to upload?
A: You may upload the following types of files: avi, gif, m4p, m4v, mp2, mp4, mpe, mpeg, mpg, mpv, ogg, png, webm, webp, wmv, jpeg.
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Q: Are there any restrictions to the size of my uploaded files?
A: Each file you upload must be less than 5.00 GB in size for free/non accounts or less than 5.00 GB in size for premium accounts. If it is greater than that amount, your file will be rejected.
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Q: Can I upload music or videos?
A: Yes. Music and video hosting is permitted as long as you own the copyright on the content and it adheres to the terms and conditions.
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Q: There are some files on our servers which may have been subject to copyright protection, how can I notify you of them?
A: Via our report abuse pages.